Sridhar Bala

I'm Solution Architect

About

Passionate Solution Architect with 15+ years of expertise in cloud-native systems, microservices, DevSecOps, and scalable enterprise architecture.

Senior Solution Architect

Skilled in end-to-end solution architecture, designing and delivering scalable, secure systems across AWS and multi-cloud environments. Proven track record of leading complex, cross-functional digital transformation initiatives using microservices, DevSecOps, and modern architectural frameworks—aligning technical strategy with business outcomes.

Birthday: Feb 1986
Website: www.sridharbala.com
Phone: +91 999 666 9104

Age: 39
Degree: Master
Email: [email protected]

🚀 Senior Solution Architect with 15+ years designing scalable systems across cloud, retail, CRM, and enterprise domains. 🎯 Expert in architecting end-to-end solutions, aligning technical strategy with business goals, and leading digital transformation. 🛠️ Hands-on with AWS, microservices, DevSecOps, Kubernetes, and modern application architecture. 📈 Technology leader driving secure, high-performance solutions that accelerate innovation, efficiency, and growth.

Skills

Bridging strategy and scalable architecture — where business goals meet secure, cloud-native solutions.

🏗️ Solution Architecture & System Design
☁️ Cloud Platforms: AWS, Azure, GCP
🔁 Microservices & Event-Driven Architecture
🔐 DevSecOps, IAM, Zero Trust Security
📊 Architecture Governance & Technical Leadership

🛠️ Full-Stack Dev: Node.js, PHP, React, TypeScript
📦 API Design: REST, OpenAPI 3.0, GraphQL
🗄️ Data & Storage: MongoDB, PostgreSQL, Redis, Kafka
🚀 CI/CD, Docker, Kubernetes, Terraform
📈 Stakeholder Alignment & Architecture Roadmapping

Resume

Senior Solution Architect driving cloud-native transformation, secure system design, and scalable digital delivery across global industries.

Summary

Sridhar Balasubramanian

Senior Solution Architect with 15+ years of experience designing secure, cloud-native, and enterprise-grade systems. Proven track record leading end-to-end architecture across retail, real estate, CRM, and finance domains.

Remote / India / Singapore / Bangkok / Netherlands / Germany / UAE
[email protected]

Education

Master of Computer Applications (MCA)

2006 - 2009

Anna University

Graduated with Distinction. Led student software teams, national tech fests, and open-source initiatives.

Bachelor of Computer Science

2003 - 2006

St. Joseph's College (Autonomous), Tiruchirappalli

Active in student leadership, tech clubs, and inter-college development contests.

Certifications

Project Management Professional (PMP^®)

Issued by PMI

AWS Certified Solutions Architect – Professional^®

Amazon Web Services

TOGAF^® 9 Certified

The Open Group

AWS Certified Cloud Practitioner^®

Amazon Web Services

Zend Certified Engineer (ZCE)^®

Zend

Professional Experience

Senior Solution Architect

Jul 2022 – Present

Posnic · Remote

Architected cloud-native kiosk and POS platforms using Node.js, MongoDB, Redis, and RabbitMQ on AWS EKS and LightSail.
Implemented DevSecOps and IaC using Terraform, GitHub Actions, CircleCI, and Kubernetes.
Enforced RBAC, OAuth2, JWT, and OpenAPI 3.0 for secure and documented APIs.
Delivered 28% boost in engagement via analytics dashboards and 30% infra cost reduction through auto-scaling.

Senior Software Engineer

Nov 2017 – Jul 2022

PropertyGuru Group · Singapore

Owned backend microservices and PWA frontend used by 57K+ agents across SEA.
Refactored legacy stack into microservices and CI/CD pipelines, increasing dashboard engagement by 27%.
Led Malaysia geo data migration and built Puppeteer-based performance suite for API load testing.

Solution Architect

Aug 2015 – Nov 2017

BillMax · Dubai

Designed smart POS architecture with UPI payments, QR-based ordering, and multi-tenant SaaS backend.
Led containerization, CI/CD automation, and PCI-DSS-compliant security design.
Integrated AWS, Terraform, Docker, Kubernetes, and observability tools like Datadog and Sentry.

Lead Engineer

Sep 2014 – Aug 2015

Aditya Birla Group · Bengaluru

Led agile pods across ecommerce platforms, integrating SAP POS and Elasticsearch for real-time product search.
Boosted delivery performance by introducing agile ceremonies and release automation tools.

PHP Lead

Jan 2013 – Jul 2014

IBM (via Experis) · Bengaluru

Architected SugarCRM-based enterprise CRM system to replace Siebel CRM for IBM global sales operations.
Reduced query response time from 80+ seconds to sub-second using indexed DB2 and API optimizations.
Received IBM “POD of the Year” award for delivery excellence and system performance gains.

Senior Software Engineer

Jul 2009 – Dec 2012

PlusKB · Bengaluru

Built custom CMS, ERP, and e-commerce platforms using PHP, MySQL, and jQuery for SMB clients.
Standardized code quality across teams and introduced plugin-based architecture to legacy systems.

Portfolio

Selected programs and projects that reflect my expertise in managing cross-functional teams, scaling software systems, and delivering results across CRM, retail, real estate, SaaS, finance, and banking domains.

All
SaaS
Retail
CRM
Real Estate
Banking
Finance
E-commerce

PosnicPro – Retail Point of Sale

Client: Posnic Innovations Pvt Ltd
Country: Global
Domain: Retail / POS
Summary: Architected a microservices-based POS platform supporting offline-first capabilities, GST compliance, and branch-wise management. Built with Node.js, MongoDB, and Docker for scalability across grocery, pharmacy, and electronics chains.

BillMax – Self-Service Kiosk System

Client: BillMax Retail and Equipment Ltd
Country: India
Domain: Retail / Kiosk
Summary: Designed an event-driven kiosk system for self-service billing with multilingual UI, UPI integration, and secure payment handling. Deployed with CI/CD pipelines using AWS, Kubernetes, and GitHub Actions.

Sleek Corporate Services Platform

Client: Sleek
Country: Singapore
Domain: Corporate Services / SaaS
Summary: Led backend enhancements for company registration, tax filing, and government API integrations. Improved performance and onboarding flows using Go, Vue.js, and service-based architecture.

Legal CRM Platform – Germany

Client: Anwalt.de
Country: Germany
Domain: Legal / CRM
Summary: Built a monolithic CRM platform tailored for German law firms, managing legal consultations, client intake, and workflow automation. The system streamlined appointment scheduling, case tracking, and document handling for attorneys and legal staff.

IBM Sales Connect

Client: IBM
Country: USA / Global
Domain: CRM
Summary: Migrated IBM's global CRM system from Siebel to SugarCRM, improving performance, reducing data retrieval time, and managing global sales operations across 100K+ users.

Yahoo SMB Feed Tool

Client: Yahoo
Country: USA
Domain: CRM / Media
Summary: Managed partner onboarding and feed integration for Yahoo's small business unit, ensuring consistent data processing across global content feeds.

Klingel E-Commerce Platform

Client: Klingel Group
Country: Germany
Domain: E-commerce
Summary: Developed TYPO3-based e-commerce site with advanced product search, performance improvements, and UI enhancements for German fashion brand.

Mona E-Commerce Portal

Client: Mona
Country: Germany
Domain: E-commerce
Summary: Implemented MVC, AJAX UI, and TYPO3 CMS customizations to improve search and shopping experience on Mona's online fashion store.

Wenz Online Store

Client: Wenz
Country: Germany
Domain: E-commerce
Summary: Handled UI revamp and backend enhancements to boost speed and usability of Wenz's TYPO3-powered online retail platform.

Naturatoys E-Commerce

Client: Naturatoys Australia
Country: Australia
Domain: E-commerce
Summary: Built end-to-end storefront, order tracking, and admin panel for a toy retailer, with full payment gateway integration and back-office tools.

Everest Herbals E-Commerce

Client: Everest Herbals
Country: USA
Domain: E-commerce
Summary: Developed an herbal product store with backend inventory and shipping management, integrating PHP and Apache Tomcat.

Peter England / Pantaloons / LP / VH

Client: Aditya Birla Group
Country: India
Domain: E-commerce / Retail
Summary: Led teams delivering portals for India’s top fashion brands. Integrated SAP POS with ecommerce systems and optimized product filtering using ElasticSearch.

Armada ERP

Client: Armada Group
Country: UAE
Domain: ERP / Finance / HR
Summary: Built an ERP system for finance, real estate, HR, and asset management with reporting modules and cloud deployment across UAE clients.

Armada POS

Client: Armada Group
Country: UAE
Domain: Retail / POS
Summary: Developed POS for restaurant and retail management, deployed in over 100 outlets, supporting inventory, sales, and reporting features.

Shiju Enterprises

Client: Shiju Enterprises
Country: India
Domain: ERP / Job Portal
Summary: Delivered a dual-module system for enterprise resource management and job board features, supporting operations and candidate workflows.

AR Flowers ERP

Client: AR Flowers
Country: India
Domain: ERP / Retail
Summary: Built billing and ERP software for a chain of flower shops with features like stock control, customer management, and order history.

Self-Service Billing System

Client: PropertyGuru (Skuad Lab)
Country: Singapore
Domain: SaaS / Billing
Summary: Developed a subscription-based billing platform using AWS Lambda, Adyen, and Symfony microservices for payment and fulfillment automation.

PropertyGuru Agent Dashboard

Client: PropertyGuru
Country: Singapore
Domain: Real Estate / SaaS
Summary: Designed and developed a high-traffic PWA dashboard for 57K+ agents, with property listing tools, analytics, and interactive UI.

Geo Data Migration – Malaysia

Client: PropertyGuru
Country: Malaysia
Domain: Real Estate
Summary: Handled transformation of geographic data from 2-level to 3-level structure, enhancing listing precision and improving agent engagement.

User Management Microservice (UMS)

Client: PropertyGuru
Country: Singapore
Domain: SaaS / Core Services
Summary: Built a scalable user authentication and authorization service using Nest.js, MongoDB, Docker, and JWT for microservice architecture.

Credit Memo Workflow – CitiBank

Client: CitiBank
Country: Global
Domain: Banking / Workflow
Summary: Developed a workflow solution for credit memo proposals and multi-level approvals, integrating with Citibank’s internal banking systems.

BNY Mellon TouchPoint

Client: BNY Mellon
Country: USA
Domain: Banking / Mobile
Summary: Created a mobile portfolio app with 360° views of client assets, aimed at institutional bankers and sales representatives.

HSBC CLM Platform

Client: HSBC
Country: Global
Domain: Banking / CRM
Summary: Delivered a client lifecycle management tool integrated with KYC, onboarding, and relationship tracking modules for HSBC Private Bank.

UBS Advisory Program

Client: UBS
Country: Singapore
Domain: Finance / Wealth Management
Summary: Built an advisory management solution for UHNI clients to handle goals, performance analytics, and portfolio rebalancing suggestions.

MangoLMS

Client: Internal
Country: India
Domain: SaaS / E-learning
Summary: Customized learning management platform with web 2.0 UI enhancements, add-ons, and server optimization for enterprise clients.

Expertise

Bridging strategic leadership and technical execution to deliver scalable solutions across retail, real estate, CRM, and finance. Proven track record in leading cross-functional teams, managing complex programs, and modernizing software systems with full-stack and DevOps expertise.

Program & Project Management

Leading multi-phase programs and projects from concept to completion, ensuring timely delivery, quality, and alignment with business goals.

Cloud Architecture & DevOps

Expert in designing scalable cloud infrastructure, implementing CI/CD pipelines, and ensuring operational excellence on AWS, Docker, and Kubernetes.

Full Stack Engineering

Hands-on expertise in building robust backend (Node.js, PHP) and interactive frontend (React, Vue) solutions with high performance and scalability.

Microservices & API Strategy

Architecting and maintaining microservices ecosystems with OpenAPI 3.0, RESTful APIs, and secure service-to-service integrations.

Team Leadership & Agile Delivery

Leading and mentoring cross-functional teams using Agile methodologies (Scrum, Kanban), driving collaboration, velocity, and innovation.

Digital Transformation

Modernizing legacy platforms and systems, enabling digital adoption through technology redesign, automation, and cloud-native solutions.

Honors & Awards

Some recognitions and awards received throughout my academic and professional journey.

Recommendations

Words from colleagues and collaborators who have experienced my architectural leadership, cloud expertise, and innovation first-hand.

Sridhar is an exceptional Solution Architect with a sharp mind for designing scalable, secure systems. At IBM, he led our CRM architecture transformation with clarity, precision, and deep technical insight.

Kottai Singam

Software Engineer, IBM

Sridhar’s ability to design modern cloud-native architecture while solving real business problems made him an asset to our engineering team. His microservices strategy brought new agility and performance to our platform.

Ashish Barua

Backend Developer, PropertyGuru

At IBM, Sridhar played a key architectural role in migrating our CRM systems. His API-first mindset, strong documentation practices, and team collaboration made even the most complex systems manageable.

Andrew

Project Manager, IBM

Sridhar transformed BillMax’s platform architecture into a modern, scalable solution. His leadership in DevSecOps, container orchestration, and API design elevated our engineering velocity.

Cassandra

Engineering Head, BillMax

Sridhar is a rare architect who balances strategic thinking with technical execution. At BillMax, he shaped our multi-tenant cloud architecture, improving system reliability and security posture.

Tessia

Country Head, BillMax

At PlusKB, Sridhar combined his full-stack skills with architectural thinking to deliver reliable solutions. His mentoring helped uplift our entire dev team’s quality and structure.

Joseph

Senior Program Manager, PlusKB

Sridhar is a cloud-savvy, architecture-focused leader who brings clarity to complex systems. His work inspired innovation and raised our tech bar across multiple projects.

Nagendran R

Data Strategy Analyst, IBM

Bala blends solution thinking with innovation. His ability to rapidly prototype and simulate architecture flows was critical to our decision-making and tech strategy.